🚀 MONTHLY OFFER: First 5 health & wellness brands get 50% off Month 1 + locked pricing forever. Only 3 spots left.

ATTENTION: $1M-$5M DTC supplement and beauty/skincare brands

Automate 70% of Customer Service in 14 Days—Fully Trained on YOUR Products.

No New Hires. No Training Required.

Not Automating 60%+ of Tickets in 45 Days? Full Refund.

Get 3 specialized AI agents handling support tickets, retention campaigns, and subscription management across Instagram, email, SMS, and chat—so you can focus on scaling your health & wellness brand.

📷
Instagram DM

Is the collagen powder safe for pregnancy?

2 min ago
💬
SMS Message

Can I pause my subscription for next month?

1 hour ago
💭
Live Chat

Do you have the Vitamin C serum in stock?

3 hours ago

Most DTC Brands Don't Have a Customer Service Problem—They Have an Automation Problem.

The Current Reality

📧
70-150 tickets per day

Across Instagram DM, email, SMS, Facebook, WhatsApp, live chat

60-70% are repetitive

"Where's my order?" "How do I return?" "Is X ingredient safe?" "When will you restock?"

💰
$10-15K/month CS cost

2-3 team members still can't cover nights, weekends, holidays

📉
After-hours = lost sales

70% of DMs and inquiries come evenings/weekends when team is offline

😤
Customer frustration

Average response time: 4-8 hours (customers expect <1 hour)

You're Losing $8-12K Per Month

CS team salaries + benefits
$5-7K
Lost sales (after-hours inquiries ignored)
$2-3K
Refunds due to slow response times
$1-2K
Total Monthly Loss
$8-12K
100 customer inquiries
70 are after-hours (ignored/delayed)
30 get fast responses
Result: 40 lost sales opportunities per week

Your CS team isn't the problem. They're doing their best. The problem is you're trying to cover 24/7 customer expectations with a 9-5 team. That's where AI comes in.

Meet Your 24/7 AI Customer Service Team—3 Specialists Working Around the Clock

Fully trained on YOUR products, YOUR brand voice, YOUR policies. Live in 14 days.

💬

Agent #1: Customer Service Agent

What It Does:

  • Answers 60-70% of tickets automatically
  • Handles: Order status (WISMO), returns/exchanges, product questions, ingredient inquiries, restock notifications, shipping issues
  • Works across: Instagram DM, email, SMS, live chat, Facebook Messenger, WhatsApp

How It Works:

  • Syncs with Shopify for real-time order data
  • Trained on your product catalog, FAQs, policies
  • Escalates complex issues to human team with full context
Impact:
  • ✅ 30-45 second average response time (24/7)
  • ✅ 60-70% ticket automation
  • ✅ 10-12 hrs/week saved for your CS team
Customer: Where is my order?
AI Agent: Hi Sarah! 👋 Your order #12847 shipped yesterday via USPS. Track it here: [link]. ETA: Feb 18. Questions? I'm here 24/7! 💜
🔁

Agent #2: Retention & Engagement Agent

What It Does:

  • Proactive post-purchase sequences (thank you, usage tips, replenishment reminders)
  • Abandoned cart recovery (multi-touch: email + SMS + DM)
  • Review & testimonial requests (automated, timed perfectly)
  • Loyalty program engagement (points reminders, VIP perks)

How It Works:

  • Powers your Klaviyo campaigns (AI brain decides what/when to send, Klaviyo delivers)
  • Syncs with Recharge (subscriptions), Yotpo (reviews), LoyaltyLion (rewards) for data
  • Analyzes customer behavior → triggers personalized sequences automatically
  • A/B tests messaging for maximum engagement
  • You keep Klaviyo—we just make it 10× smarter
Impact:
  • ✅ 12-18% increase in repeat purchase rate
  • ✅ 25-35% abandoned cart recovery rate
  • ✅ 40-60% more reviews collected
Day 1 Thank you + usage guide
Day 7 "How's it going?" check-in
Day 21 Replenishment reminder
Day 30 Review request
Day 45 Reorder nudge (10% off)
📦

Agent #3: Subscription Management Agent

What It Does:

  • Manages subscription pauses, skips, swaps, cancellations
  • Proactive churn prevention (detects at-risk subscribers, sends retention offers)
  • Handles billing issues, payment failures, address updates
  • Sends shipment reminders and tracking info

How It Works:

  • Integrates with Recharge, Shopify Subscriptions, Bold Subscriptions
  • Detects churn signals (skipped shipments, support tickets)
  • Offers discounts/freebies to prevent cancellations
Impact:
  • ✅ 8-12% reduction in subscription churn
  • ✅ 90% of subscription issues resolved without human intervention
  • ✅ $15-25K/month retained revenue (for $1M+ brands)
Before:
15% monthly churn rate
After:
10% monthly churn
Result: +$20K/month retained revenue

Your Brand Voice. Your Product Expertise. Your Customer Relationships—Replicated Across Every Channel.

This isn't a generic chatbot. It's YOUR customer service philosophy, automated.

What We Clone

Your tone & personality

Friendly, clinical, empowering—whatever fits your brand

Your product knowledge

Ingredients, benefits, usage, contraindications

Your policies

Returns, shipping, subscriptions, guarantees

Your FAQs

The 50+ questions you answer every week

Your customer empathy

Reassurance for first-time buyers, education for skeptics

How Customers Experience It

"Customers can't tell they're talking to AI—and that's the point."

"Our customers ask if we hired a night shift team. Nope—it's just the AI. Response times dropped from 6 hours to 30 seconds, and our CSAT score went from 4.2 to 4.8."

— [Pilot Client Name], Founder of [Supplement Brand]

(Real testimonial coming Q2 2025 after pilot program)

Example Conversations:

Supplement Brand (Clinical but Friendly):
Is your magnesium third-party tested?
Yes! All our supplements are tested by independent labs for purity and potency. Here's our Certificate of Analysis for Magnesium Glycinate: [link]. It's also NSF Certified. Any other questions? 💊
Skincare Brand (Empathetic, Educational):
I have sensitive skin. Will this serum irritate me?
Great question! Our Vitamin C serum is formulated for sensitive skin—we use a gentler derivative (sodium ascorbyl phosphate) instead of harsh L-ascorbic acid. It's also fragrance-free and dermatologist-tested. We recommend patch-testing first. Would you like a sample before committing? 🌿

How We Learn Your Brand

We spend Week 1 learning YOUR brand inside and out. We review your best CS conversations, your product pages, your customer reviews. Then we train your AI team to sound exactly like you—or your best CS rep.

From Drowning in Tickets to 70% Automation—in Just 14 Days

No tech skills required. We handle everything.

Week 1

Discovery & Training

What Happens:
  • 60-minute strategy call (we audit your CS workflows, pain points, tools)
  • We access your Shopify, Klaviyo, Gorgias, Instagram (read-only)
  • We analyze your top 100 support tickets
  • We clone your brand voice from past conversations
What You Do:
  • Share access credentials
  • Approve brand voice examples
  • 1 hour of your time
Deliverable: Custom AI training plan + brand voice guide
0% Automated
Week 2

Build & Test

What Happens:
  • We build your 3 AI agents
  • Train on your product catalog, FAQs, policies
  • Connect to Shopify, Klaviyo (we become the AI brain), Instagram, SMS
  • Internal testing (we send 50+ test scenarios)
What You Do:
  • Review sample responses (we send 10-15 examples)
  • Request adjustments to tone/content
  • 2 hours of your time (review + feedback)
Deliverable: Beta AI team ready for your approval
0% Automated (Building)
Week 3

Launch (Soft)

What Happens:
  • AI goes live in "assist mode" (suggests replies, humans approve)
  • We monitor every interaction
  • We optimize based on real customer conversations
  • Daily check-ins with your team
What You Do:
  • Your CS team reviews AI suggestions
  • Flags any errors or improvements
  • 30 mins/day oversight
Deliverable: AI handling 30-40% of tickets with human approval
35% Automated
Week 4+

Full Automation

What Happens:
  • AI moves to "auto-reply mode" for simple tickets
  • Escalates complex issues to humans with context
  • Weekly optimization sessions (we review analytics, adjust)
  • Continuous learning from new tickets
What You Do:
  • Review weekly reports (10 mins)
  • Handle escalated complex tickets
  • Scale to 5-agent or 7-agent packages as needed
Deliverable: 60-70% ticket automation, 10-15 hrs/week reclaimed, $8K+/month saved
70% Automated

The Numbers DTC Brands Are Seeing

Based on pilot data from 3 health & wellness brands in our beta program (Dec 2024 - Jan 2025).

30-45 seconds
Average AI Response Time

vs 4-8 hours human average

Impact: Customers get instant answers 24/7, even at 2 AM on Sunday.

68-72%
Ticket Automation Rate

Percentage of tickets handled end-to-end by AI

Impact: Your CS team focuses on VIP customers, complex issues, and growth projects.

12-18 hrs/week
Time Savings

Hours reclaimed per CS team member

Impact: Redeploy team to retention, content creation, influencer outreach.

📈 +15% Repeat Purchase Rate

Retention Agent's proactive sequences drive more reorders

+0.6 CSAT Score

Customer satisfaction improves (4.2 → 4.8 average)

📦 -10% Subscription Churn

Subscription Agent prevents $15-25K/month in lost revenue

💬 +60% Review Collection Rate

Automated review requests (timed perfectly) = more social proof

Dashboard Preview

Tickets Resolved This Month
1,847
(72% automated)
Avg Response Time
34 sec
(vs 6.2 hrs last month)
Customer Satisfaction
4.8/5.0
(+0.6 from last quarter)
Revenue Saved
$9,150
this month

These are early results from our beta program. Your results may vary based on ticket volume, product complexity, and team adoption. But one thing is consistent: brands see 60-70% automation within 45 days.

What Health & Wellness Founders Are Saying

Pilot program launching February 2025—real testimonials coming Q2 2025.

▶️

Video Testimonial

Coming Q2 2025

"We went from drowning in 'Where's my order?' DMs to having our AI handle 70% of tickets. Our team finally has time to focus on growing the brand instead of answering the same 20 questions every day."

— [Founder Name], [Brand Name]

Supplement Brand, $2.5M Annual Revenue

72% ticket automation 28 sec avg response time $8,400/month saved
▶️

Video Testimonial

Coming Q2 2025

"The AI learned our brand voice perfectly—empathetic, educational, never pushy. Customers love the instant ingredient breakdowns and routine recommendations. Our repeat purchase rate jumped 18% in the first 60 days."

— [Founder Name], [Brand Name]

Skincare Brand, $1.8M Annual Revenue

68% ticket automation +18% repeat purchase rate 15 hrs/week saved per CS rep
▶️

Video Testimonial

Coming Q2 2025

"We were skeptical at first—'Can AI really handle shade matching and skin tone questions?' Turns out, yes. The AI escalates complex cases to our team with full context, and handles 65% of inquiries automatically. Game changer."

— [Founder Name], [Brand Name]

Beauty Brand, $4.2M Annual Revenue

65% ticket automation -12% subscription churn $22K/month retained revenue

🚀 Want to be an early client testimonial?

First 5 health & wellness brands get 50% off Month 1 + lifetime pricing lock. Only 3 spots left.

Book Discovery Call

Questions Health & Wellness Brands Ask Us

What channels does the AI support?

+

All major DTC communication channels:

  • ✅ Instagram DM
  • ✅ Email (via Klaviyo—we power your campaigns, Klaviyo delivers)
  • ✅ SMS (Postscript, Attentive, Klaviyo SMS)
  • ✅ Live chat via Gorgias for support tickets
  • ✅ Facebook Messenger
  • ✅ WhatsApp

You keep your existing tools—we enhance them with AI. Klaviyo remains your email platform; we're the AI brain that decides what messages to send and when.

How long does setup actually take?

+

14 days to soft launch, 3-4 weeks to full automation.

  • Week 1: Discovery & training
  • Week 2: Build & test
  • Week 3: Soft launch (AI suggests replies, your team approves)
  • Week 4+: Full automation (AI handles 60-70% end-to-end)

Total time commitment from you: ~5 hours across 4 weeks (mostly review/feedback).

Do you replace Klaviyo or my email platform?

+

No! We enhance it. Klaviyo stays your email platform—we make it 10× smarter.

Here's how it works:

  • Klaviyo = Your email delivery engine (sends the emails, tracks opens/clicks)
  • Speed2Lead AI = The AI brain (decides WHAT message to send, WHEN, and to WHOM)

Think of it like this:

Klaviyo is powerful, but you have to manually build every flow, segment, and campaign. Speed2Lead AI automates those decisions using AI. We analyze customer behavior in real-time and trigger the perfect message at the perfect time—without you building 50+ Klaviyo flows.

What you keep:

  • ✅ Your Klaviyo account (no migration)
  • ✅ Your email templates and branding
  • ✅ Your subscriber list and segments
  • ✅ Your existing flows (we enhance them)

What we add:

  • ✅ AI-powered behavioral triggers
  • ✅ Real-time personalization engine
  • ✅ Automatic campaign optimization
  • ✅ Intelligent timing and frequency control

Bottom line: Keep Klaviyo. Add AI intelligence. Get 10× better results.

Can it handle product-specific questions (ingredients, benefits, dosage)?

+

Yes—that's exactly what it's trained for.

We train your AI on:

  • Your full product catalog (ingredients, benefits, usage instructions)
  • Your FAQ pages and knowledge base
  • Third-party testing/certifications (COAs, safety data)
  • Contraindications and medical disclaimers (for supplements)

For complex medical questions (e.g., "Can I take this with X medication?"), the AI escalates to your team with context.

What about complex or sensitive customer issues?

+

The AI escalates to your human team—with full context.

Escalation triggers:

  • Customer explicitly asks for a human
  • Issue involves refund >$200 or subscription dispute
  • Medical/safety concern detected
  • Customer sentiment is negative (angry, frustrated)
  • AI confidence score <80%

When escalating, the AI provides:

  • Full conversation history
  • Customer order data (from Shopify)
  • Recommended next steps

Your team steps in only for the 20-30% that need human judgment.

How is this different from chatbots like Tidio or Gorgias Automate?

+

Generic chatbots vs. Custom AI Operations Team:

Feature Generic Chatbots Speed2Lead AI
Responses Template responses Trained on YOUR brand voice
Channels Single-channel (usually live chat) Multi-channel (IG, email, SMS, chat)
Setup DIY setup (you configure rules) Done-for-you (we build & optimize)
Automation 30-40% (basic FAQs) 60-70% (complex workflows)
Optimization No ongoing optimization Weekly optimization by our team
Klaviyo Relationship N/A (separate tools) AI brain for Klaviyo (you keep it, we enhance it)

We're not a software tool—we're a managed service. You get a dedicated AI team + human optimization partner.

What if my products change (new launches, ingredient updates)?

+

We update your AI within 24-48 hours.

When you launch a new product or update ingredients:

  1. You send us the new product page URL + key info
  2. We retrain the AI (usually 24-48 hours)
  3. AI starts answering questions about the new product

Included in your monthly service—no extra charge for updates.

Can the AI upsell or cross-sell products?

+

Yes, strategically (not pushy).

Examples:

  • Customer asks about Vitamin D → AI mentions it pairs well with Magnesium (if you sell it)
  • Customer buying face serum → AI suggests adding SPF to their routine
  • Subscription customer skipping a month → AI offers 15% off to keep subscription active

We train the AI to recommend based on:

  • Product compatibility
  • Customer purchase history
  • Industry best practices (e.g., skincare layering order)

The tone is helpful, never salesy.

What's included in the $1,800/month? Any hidden fees?

+

All-inclusive pricing. No hidden fees.

Included:

  • ✅ 3 AI agents (Customer Service, Retention, Subscription Management)
  • ✅ Multi-channel integration (IG, email, SMS, chat, etc.)
  • ✅ Weekly optimization sessions (we review data, adjust)
  • ✅ Unlimited messages (no per-ticket fees)
  • ✅ Product updates (new launches, ingredient changes)
  • ✅ Monthly performance reports

One-time setup fee: $1,500 (covers initial training, integration, testing)

Not included:

  • Your existing tool subscriptions (Gorgias, Klaviyo, Recharge—you keep those)
  • Shopify fees (you already pay this)

Scaling:

  • Growth Package (5 agents): $2,500/month
  • Scale Package (7 agents): $4,200/month

Still Have Questions?

Book Discovery Call

Your 3 Options for Handling 70+ Daily Tickets

Most DTC brands choose one of these paths. Which makes sense for you?

Factor ❌ Hire More CS Reps ⚠️ Generic Chatbots ✅ Speed2Lead AI
Setup Time 2-4 weeks (recruiting, training) 1-3 days (DIY setup) 14 days (done-for-you)
Monthly Cost $5,000-$7,500/rep (2-3 reps needed) $50-$300/month (tool only) $1,800/month (managed service)
Coverage 9-5 or shifts (expensive 24/7) 24/7 automated 24/7 automated + weekly optimization
Automation Level 0% (all manual) 30-40% (basic FAQs) 60-70% (complex workflows)
Multi-Channel Requires separate tools/training Usually single-channel (chat) All channels (IG, email, SMS, chat)
Brand Voice Varies by person, training needed Generic templates Custom-trained on YOUR voice
Ongoing Management You manage (hiring, training, QA) You configure rules/templates We optimize weekly
Scalability Linear (more reps = more cost) Limited (template-based) Easy (add agents, no hiring)
Product Expertise Requires training & updates You write all responses AI trained on your full catalog

Total 1-Year Cost Comparison

Hire 2 CS Reps

$120,000-$180,000

Your time: 100+ hours

(recruiting, training, managing)

DIY Chatbot

$600-$3,600

Your time: 40-60 hours

(setup, templates, maintenance)

Speed2Lead AI

$23,100

($21,600 + $1,500 setup)

Your time: 5 hours

(initial review/feedback)

Why Health & Wellness Brands Choose Speed2Lead AI:

10× cheaper than hiring

Save $100K+/year vs 2 CS reps

2× more automation than DIY chatbots

60-70% vs 30-40%

Zero ongoing management

We optimize weekly, you review monthly reports

True multi-channel coverage

IG DMs, email, SMS—all in one AI team

Custom brand voice

Sounds like YOU, not a generic bot

Risk-free trial

45-day money-back guarantee

Ready to Reclaim 15 Hours Per Week and Save $8K/Month?

Book a 15-minute discovery call. We'll show you exactly how AI can automate 70% of your tickets—without losing your brand voice or customer trust.

✅ 14-day deployment ✅ 45-day money-back guarantee ✅ Built for health & wellness brands (supplements + beauty/skincare) ✅ AI brain for your Shopify + Klaviyo + Gorgias stack

🚀 MONTHLY OFFER: First 5 health & wellness brands get 50% off Month 1 + locked pricing forever. Only 3 spots left.